Important change per 6 April 2020: By now, we can expect that our customers are aware of the risk of further Coronavirus spread, and as such the risk
they are taking when making new reservations, particularly Non-Refundable bookings. Therefore for all new reservations made as of 6 April 2020,
we will no longer apply Force Majeure conditions for guests seeking to cancel with refund, modify or postpone to a later date their booking
due to the current Coronavirus. These reservations will be treated like any standard booking, according to our policies and procedures.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests
from certain countries, during dates where such guidelines exist.
Only in these two special cases below :
- lockdown, locally or nationally (only in France) preventing you from leaving your home,
- travel restrictions and mileage limitations only in France preventing you from getting to your vacation destination,
we exceptionally accept the request for cancellation with refund minus 35€ cancellation fee, if these two cases above were not yet disclosed publicly
at the time of your booking and if they will be applied before your scheduled arrival!
(Well known hotel booking sites such as Booking or Airbnb, etc., unlike us, will not refund your reservations even in these two special cases.)
Curfews, Covid-19 contamination and "case contact" will not be accepted as grounds for cancellation with refund!
* For all information on the current events of the crisis, visit the French government website, here
* About opening/closing of European borders with different conditions in different countries, the European Union makes this site available in all EU languages, here